Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Info@shopsassypinkcloset.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Info@shopsassypinkcloset.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Info@shopsassypinkcloset.com.

. Please note that returns will need to be sent to the following address: 104 Pasco Rd Thomasville, GA 31757

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at thesassypinkcloset@gmail.com.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

RETURN & REFUND POLICY

We want you to love your purchase from The Sassy Pink Closet 💖

Returns are accepted within 14 days of delivery for STORE CREDIT ONLY.

Items must be:
• Unworn
• Unwashed
• Free of stains or odors
• With original tags attached

The following items are FINAL SALE:
• Sale items
• Accessories
• Jewelry
• Hair accessories
• Seasonal or holiday items

Customers are responsible for return shipping costs unless an item arrives damaged or incorrect.

If your item arrives damaged, please contact us within 3 days of delivery at thesassypinkcloset@gmail.com with photos of the item and packaging.

Please allow 3–5 business days for your return to be processed once received.

Thank you for shopping with The Sassy Pink Closet 💕